Help


On this page, you'll be able to find all of the help you need.

FAQ

  • Who Are You? My Christian Shop is a ministry started by Mary Givens that uses all funds, gifts and resources given to us to spread the Good Word. By supporting our organization, you're also helping spread the Good Word while also claiming His Blessings.
  • When Will I Get My Order? All products are shipped out within 48 hours, and we expect delivery within 21 working days due to the pandemic.
  • Where Is My Order Shipped From? All of our products ship from the United States via USPS, otherwise known as the United States Postal Service.
  • What Is Your Refund Policy? We believe in spreading His Blessing and doing good for His Kingdom. As such, we have a LIFETIME satisfaction guarantee. If you are unhappy with your products for any reason, just email us at support@mychristianshop.com and we will immediately refund your money. The only thing we may ask for is feedback on how we could have made your experience better so that we may do a better job of helping more souls over time.
  • How Do I Initiate A Refund? Simply email us at support@mychristianshop.com and we will issue you a refund as quickly as possible. Some people are tempted to open a dispute with their credit card companies. However, if you do this, we will not be able to give you your money back AND it will take over 60+ days to resolve the dispute. Instead, reach out to us and we will make sure you get taken care of.
  • How Do I Contact Support? Contacting support is simple and easy. Just email Support@MyChristianShop.com and you'll get a response within 24 hours - Guaranteed! You can also call us at +1 (800) 279-1455 to reach a team member, or simply send us physical mail:

    6439 South Bend Dr.
    Fort Wayne, IN 46804
    United States of America

  • What Currencies Are Supported?
    Our organization is based out of Indiana, United States, and we currently only support the United States Dollar ($).
  • What is Christian Women Connect? Christian Women Connect is our premier congregation for those who are able to sow their seed monthly.

If You Still Need Help, Here's How to Contact Us

Email: The easiest and best way to reach us and get help from our support team is through email. Simply send us a note at support@mychristianshop.com and we will do our best to reply within 24 hours.

Phone: While the best method to reach us is by email above, during the week, from Monday to Friday at 9AM - 5PM CST, you may reach us via telephone at +1 (800) 279-1455.

Mail: The slowest way to reach us is by physical mail, and although we love getting mail from you, it will take much longer than an email! That being said, you can always send us a not to our physical location:

6439 South Bend Dr.
Fort Wayne, IN 46804
United States of America